Shipping & delivery
Pick up the same day from our store, or get it delivered — free in Lahore on orders over Rs. 5,000.
Last updated: 7 November 2026
1. Order confirmation
After you place an order we call or WhatsApp you on the number you gave to confirm the items, total and address. Orders are dispatched only after confirmation. If we cannot reach you within 48 hours, the order may be cancelled.
2. Store pickup (free)
Collect from 86 Cavalry Ground, 1st Floor (adjacent KFC), Lahore Cantt. Orders confirmed before 6:00 pm are usually ready the same day; we message you when your order is packed. Please bring your order number. Pickup orders are held for 7 days.
3. Delivery within Lahore
Delivery costs Rs. 250 per order and is free on orders of Rs. 5,000 or more (after discounts). Most orders arrive within 1–2 working days of confirmation. Same-day express delivery may be possible for orders confirmed early in the day — ask us on WhatsApp.
4. Delivery outside Lahore
We ship across Pakistan by courier. Delivery normally takes 3–5 working days. Courier charges depend on weight and city; we confirm the exact charge with you before dispatch, so there are no surprises.
5. Payment
We accept cash on delivery and payment at pickup. For orders outside Lahore or bulk orders we may ask for an advance payment by bank transfer, JazzCash or Easypaisa before dispatch.
6. School season & sale periods
During the back-to-school rush and sales such as 11.11, delivery may take 1–2 extra days. Out-of-stock items are confirmed with you before dispatch — we never send a partial order without asking.
7. Receiving your parcel
Please check the parcel when it arrives. If anything is damaged, missing or wrong, tell us within 48 hours with a photo and we will fix it — see our returns & refunds policy.
8. Refused or failed deliveries
If a cash-on-delivery parcel is refused without a valid reason, or the address cannot be reached after two attempts, we may ask for advance payment on future orders.
Questions about delivery? Call or WhatsApp 0321-0582266.