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LIBRUM Bookstore

Privacy policy

We collect only what we need to process your order, and we never sell your information.

Last updated: 7 November 2026

1. Who we are

LIBRUM Bookstore (“LIBRUM”, “we”) runs the store at 86 Cavalry Ground, 1st Floor (adjacent KFC), Lahore Cantt and the website librum.pk. This policy explains what information we collect through the website and the store, and how we use it.

2. What we collect

  • Order details: your name, mobile number, delivery address, city, optional email and order notes.
  • Messages: anything you send through our contact or supplier forms, or on WhatsApp.
  • Email sign-ups: your email address, if you subscribe to offers.
  • Website usage: pages viewed and the referring site, stored without your name, to understand which products people look at. We do not use advertising trackers on the site unless we say so here.

We do not take card payments online, so we never see or store card details.

3. How we use it

  • To confirm, pack, deliver and support your order.
  • To contact you about your order by phone, SMS or WhatsApp.
  • To reply to your messages.
  • To send offers and school-season updates, only if you subscribed — you can unsubscribe at any time.
  • To keep records required for accounting and tax.

4. Who we share it with

We share your name, phone number and address only with the courier or rider delivering your order. We do not sell, rent or trade your information. We may disclose information if required by law.

5. Cookies

The website uses a small number of essential cookies to keep your cart and session working, and browser storage to remember small preferences (for example, that you have already seen a sale pop-up). You can clear these in your browser at any time.

6. How long we keep it

Order records are kept for as long as needed for accounting and warranty purposes. Messages and email sign-ups are kept until you ask us to delete them.

7. Your choices

You can ask us to show, correct or delete the information we hold about you, or to stop sending offers, by emailing info@librum.pk or messaging 0321-0582266.

8. Children

Our products are for students, but orders are placed by parents or guardians. We do not knowingly collect information directly from children.

9. Changes

We may update this policy. The date at the top shows the latest version.